“History has shown that one cannot legislate a culture of integrity. And yet, one of the paramount responsibilities and challenges of corporate leadership is to ensure such a culture.”

“It is better to lead from behind and to put others in front, especially when you celebrate victory when nice things occur. You take the front line when there is danger. Then people will appreciate your leadership.”

“The most dangerous leadership myth is that leaders are born-that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That's nonsense in fact, the opposite is true. Leaders are made rather than born.”

“A leader is one who knows the way, goes the way, and shows the way.”

“I think what actually works best is local-level individual targeting of key leadership nodes.”

“You're only as good as the people you hire.”

“And I'd say one of the great lessons I've learned over the past couple of decades, from a management perspective, is that really when you come down to it, it really is all about people and all about leadership.”

“Well, I've ruffled a few feathers at all the institutions I've led. But I think that's part of leadership.”

“Whatever ought to be, can be.”